Privacy Policy

Privacy Policy

Sparkle and Shine LLc ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Such as your name, phone number, email address, and service location when you request a quote, book a service, or contact us.

• Service Information: Details about your cleaning needs and any instructions related to the service.

• Website Usage Data: Non-personal data collected via cookies and analytics tools, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We may use your information to:

• Schedule and deliver cleaning services

• Communicate with you about appointments or updates

• Respond to inquiries and provide customer support

• Improve our website, services, and marketing efforts

• Comply with legal obligations and protect our business

3. Sharing of Information

We do not sell your personal information. We only share it with:

• Trusted third-party providers (e.g., scheduling or payment processors) as needed to deliver services

• Government authorities or legal entities, when required by law

4. Cookies & Analytics

Our website may use cookies and third-party tools (e.g., Google Analytics) to track usage and improve user experience. You can manage cookie preferences through your browser settings.

5. Your Privacy Rights (Illinois Residents)

As a resident of Illinois, you have rights under applicable privacy laws:

• Request access to the personal data we have about you

• Ask us to update or delete your personal information

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at infosparkleandshinecleaningllc@gmail.com.

6. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal data from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.

Effective Date: June 2, 2025
Contact Us: If you have any questions or concerns, please contact us at infosparkleandshinellc@gmail.com